Your journey to success
Customer Support
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My Support
Overview
XR Solutionsâ„¢ Customer Support has been delivering positive business outcomes to customers for more than 25 years. Product experts rapidly resolve urgent issues and keep solutions running at peak efficiency to maximize investments.
Benefits
Discover the advantages of XR Solutions Customer Support
Stay current
Get the latest software updates and patches to ensure solutions never fall behind.
Get help 24/7
Rely on rapid support responses to critical and serious service issues, regardless of deployment model.
Plan for the future
Easily budget and plan for updates with a 5-year support lifecycle.
Maximize investments
Get the most out of XR Solutions solutions with always on access to self-service resources and tools.
Manage proactively
Access additional support offerings to proactively manage solutions as organizational requirements shift.
Service offerings
Prime Protect
Explore the foundational support program for XR Solutions solutions which empowers customers to manage increasingly complex business processes.
Extended Support
TechConnect
Connect XR Solutions technical experts with in-house service management and IT teams to optimize systems and processes.
TechConnect - Fax Solutions Edition
Augment the expertise of in-house service and IT teams with XR Solutions experts in optimizing digital fax solutions.
