Industry Solutions
Banking
180%
Financial institutions are 180% more likely to see improved customer satisfaction when focusing on experience-driven engagements[1]
On this page :
Overview
Key trends
62%[2] of financial service workers say the employee experience positively impacts their ability to serve customers, renewing the priority on enhancing employee experiences.
Machine learning, process mining, process automation and API integrations are being increasingly implemented to simplify complexity with end-to-end automation.
As ransomware attacks on banks jumped by 1,318%[3] in the first half of 2021, there has been an increase in endpoint security solution deployments.
There has been a continued move from product- and service-based transactional business models to personalized, intelligent and proactive customer engagements.
The rise of low-code development platforms is driving seamless digital experiences and re-engineered processes around customer and employee needs.
The push to maintain pre-pandemic cloud momentum is pushing the need to modernize legacy applications and shorten service launch timeframes.
Key Banking solutions
Customer Lifecycle Information Management for Financial Services  →
Reconciliation  →
What makes XR Solutions different
Trusted industry leader
Partners with 17 of the top 20 largest financial institutions, who trust XR Solution to support their operations.
Reliable cloud platform
Supports more than 3,000 clients by translating over 2.5 M inbound/outbound global payment transactions a month with XR Solutionâ„¢ Business Network.
Stronger customer relationships
Empowers nine of the top 10 Fortune 500 banks to foster better customer relationships with XR Solutionâ„¢ Customer Communications Management (CCM) solutions.
Global integration services
Manages more than 30 million digital identities and processes more than $9 trillion in network commerce across 26 billion transactions.
